With Care & Integrity

Privacy Policy

  • At Good News Tea, we understand how important your privacy is and we appreciate your trust in us. This Privacy Policy outlines how Good News Tea collects, uses, and protects your personal information when you use our online stores and applications.

    By using Good News Tea Services, you consent to the practices described in this policy.

  • We collect your personal information to provide and continually improve our products and services. The types of personal information we collect include:

    1. Information You Provide: We receive and store any information you provide to us. While you can choose not to provide certain information, this may limit your ability to use some of our services.

    2. Automatic Information: We automatically collect and store information about your use of Good News Tea Services, such as interactions with products, content, and services. This includes using cookies and other unique identifiers.

    3. Information from Other Sources: We may receive information about you from other sources, such as updated delivery and address details from carriers.

  • We use your personal information to operate, provide, develop, and improve the products and services we offer. Specific uses include:

    • Purchase and Delivery: To handle orders, deliver products and services, process payments, and communicate with you about orders and services.

    • Service Improvement: To provide functionality, analyze performance, fix errors, and improve usability.

    • Personalization: To recommend features, products, and services, and to personalize your experience.

    • Legal Compliance: To comply with legal obligations.

    • Communication: To communicate with you via various channels (e.g., phone, email, chat).

    • Advertising: To display interest-based ads (not using information that personally identifies you).

    • Fraud Prevention: To prevent and detect fraud and manage credit risks.

  • We use cookies and other identifiers to recognize your browser or device and to provide and improve Good News Tea Services.

  • We value your privacy and do not sell your personal information. We only share personal information as described below and with subsidiaries controlled by Good News Tea that follow similar protective practices:

    • Third-Party Transactions: We make available services, products, applications, or skills provided by third parties for use on or through Good News Tea.

    • Service Providers: We employ other companies to perform functions on our behalf, such as fulfilling orders, delivering packages, sending mail, and providing customer service. These providers have access to personal information needed to perform their functions but may not use it for other purposes.

    • Business Transfers: Customer information may be transferred as part of business transactions but remains subject to this Privacy Policy.

    • Legal Protection: We release personal information when required by law or to protect the rights, property, or safety of Good News Tea, our users, or others.

  • We design our systems with your security and privacy in mind. We use encryption protocols, follow PCI DSS standards, and maintain physical, electronic, and procedural safeguards.

  • Good News Tea Services may include third-party advertising and links to other websites and apps. Third-party advertising partners may collect information when you interact with their content.

  • Good News Tea does not sell products for purchase by children. If you are under 18, you may use Good News Tea Services only with the involvement of a parent or guardian.

    • Categories of Information Collected: We collect identifiers, personal information, protected classifications, commercial information, and inference data.

    • Disclosure for Business Purposes: We disclose personal information to third parties for business purposes, such as delivering orders and processing payments.

    • Right to Access or Deletion: You may request access to or deletion of your personal information.

    • No Sale of Personal Information: Good News Tea has not sold personal information in the past twelve months.

    • No Discrimination: Good News Tea will not discriminate against you for exercising your privacy rights.

  • Our business evolves, and so may our Privacy Policy. We will notify you of any material changes to our policies and practices and will always prioritize the protection of your personal information.

  • If you have any concerns about privacy at Good News Tea, please contact us at sip@GoodNewsTea.com with a thorough description, and we will try to resolve it.

  • Examples of Information Collected

    Information You Provide:

    • Details you provide when searching or shopping for products.

    • Information from your account, profile, and settings.

    • Communication details with us via phone, email, or otherwise.

    Automatic Information:

    • IP address, login, email address, and password.

    • Device and usage information.

    Information from Other Sources:

    • Updated delivery and address information.

    • Account and purchase information from partners.

    Information You Can Access:

    • Order status and history.

    • Personally identifiable information.

    • Payment settings and email notification preferences.